Garden Waste & Leaf Clearing

Cancellation Policy

At The Gutter Experts UK, we take pride in offering a friendly, reliable, and high-quality gutter cleaning and maintenance service across Hailsham, Eastbourne, Brighton, Lewes, Uckfield, Bexhill, Hastings, and beyond. To ensure transparency and satisfaction, please read our service policy below. 1. Quotation and Pricing • All prices listed on our website or provided at the time of booking are initial estimates based on standard property types and average conditions. • Final pricing may vary depending on the condition, height, or accessibility of your gutters. • If you upload photos at the point of order, these will help us provide a more accurate quote. However, prices may still change upon inspection on the day of service if additional work is required (for example, heavy moss build-up, blocked downpipes, or unsafe access). • Any price changes will be discussed with you before work begins, and no additional charges will be applied without your approval. 2. Access and Property Requirements • Please ensure safe and clear access to the property and gutters on the agreed date. • If access is restricted or unsafe, we may need to reschedule or apply a call-out fee. 3. Weather Conditions • In cases of heavy rain, high winds, or unsafe working conditions, we may need to reschedule your appointment for safety reasons. You will be notified as soon as possible. 4. Payments • Payments are due on completion of the job unless otherwise agreed in advance. • We accept cash, card, or online payment. 5. Satisfaction Guarantee • We always aim to leave your gutters clean, clear, and functioning properly. • If you have any concerns about our work, please contact us within 48 hours so we can inspect and resolve the issue promptly.